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Privacy Policy

Last updated 2026-05-31. This describes how HodLLM handles your data. It is written to be accurate but is not a substitute for independent legal review before relying on it commercially.

What we collect

  • Account: your email address (for magic-link sign-in) and your 18+ confirmation.
  • Chat: the messages you send and the AI replies, grouped into sessions, kept so you can return to your conversations.
  • Wallet & activity: token balance, the transaction ledger, and game history.
  • Preferences: chat and display settings.
  • Security: audit and rate-limit logs, including IP address and browser user-agent, to prevent fraud and abuse.

Why we use it (legal bases)

  • To provide the service (performance of a contract): authentication, chat, wallet, games.
  • Legal obligations: age assurance and keeping financial/transaction records.
  • Legitimate interests: security, fraud prevention, and keeping the service reliable.

Who we share it with

We do not sell your data. We use a small number of processors to run the service:

  • OpenRouter (and, through it, the AI model providers you choose): the contents of your chat messages are sent to generate replies. These providers may process the text outside the EU. Do not paste anything into chat you wouldn't want a third-party model provider to process.
  • Resend: sends your magic-link sign-in emails.
  • Payment providers (only if/when deposits are enabled): to process top-ups.
  • Our hosting/database infrastructure.

How long we keep it

  • Chats & preferences: until you delete them or your account. Chats you delete are purged for good within ~30 days.
  • Security/audit logs: up to ~12 months, then deleted automatically.
  • Financial records: retained as long as the law requires (e.g. accounting / anti-fraud), in anonymised form after account deletion.

Your rights

  • Access & portability: download everything we hold about you from Account → Export my data.
  • Erasure: delete your account from Account → Delete my account. This erases your chats, preferences and profile and anonymises retained financial records.
  • Rectification / objection / restriction: contact us (below).
  • Self-exclusion: available at any time from your account.
  • Complaint: you may lodge one with your local data-protection supervisory authority.

Other

  • We use only the cookies needed to keep you signed in — no advertising or third-party tracking cookies.
  • Tokens have no cash value and never convert back to money.

Contact

Questions or requests: privacy@hodllm.com.